Credit Card and e-Check Payments
Point & Pay
The City of Norwalk has a service agreement with the company Point and Pay to accept credit card payments online, via telephone at (866) 974-8090, or at the tax collector's office.
Taxpayers using this service may pay current taxes, delinquent taxes, or sewer use charges.
Point and Pay charges taxpayers a convenience fee for processing credit card transactions. The fee is 2.5% of the total and is disclosed up front. Taxpayers will have the opportunity to back out of the transaction before it is processed.
The fee for using an E Check (ACH payment) is $1.50.
Information regarding motor vehicle taxes and DMV CLEARANCE:
The Department of Motor Vehicles encourages taxpayers to go online to process transactions in order to avoid waiting in line at the DMV branches. You can now verify your tax status and other compliance issues with DMV on line, 24 hours a day, 7 days a week.
Access the DMV on line here: www.ct.gov/dmv/online
If you pay today by credit card through the Point and Pay service portal, either by phone or online, YOU WILL NOT RECEIVE IMMEDIATE CLEARANCE FOR DMV.
If you pay through Point and Pay today, the City will update your account with your payment information on the following business day. You will then be cleared with DMV the morning of the next business day. This means you will not be cleared to register with DMV until TWO BUSINESS DAYS AFTER you make payment through the Point and Pay service.
Payments made in person today at the tax collector's office window are cleared with DMV overnight. You will be cleared to register with DMV on the following business day. You will be able to check on line with DMV here: www.ct.gov/dmv/online
Effective November 2015, the Connecticut Department of Motor Vehicles discontinued the use of the ‘paper' vehicle clearance slip, and the tax collector's release stamp on vehicle registrations. The DMV no longer accepts either paper or stamped releases. This change came about through DMV's initiative, not the City's.
The best way to avoid problems with compliance at the DMV is to pay your motor vehicle taxes on time, before they are late.
Note: If a tax clearance for DMV is needed, please DO NOT USE the E-Check option for method of payment. If you choose to use this method the Tax Collector's Office will not clear you for registration for 30 days, unless a copy of cancelled check or mini-statement from the bank is provided to the Tax Collector's office, showing that the check has cleared your account.
Online Bill Pay
To pay your bill online, please click on the link below and select one of the tax types in the menu.
Paying with Debit & ATM Cards
Debit and ATM cards may be used for payment of delinquent or current taxes at the tax office window. There is no charge for this payment method when payment is made in person at the Tax Office.
For More Information
For more information about credit card payments, please contact the tax collector's office staff members at (203) 854-7731.