ITT COMMITTEE MINUTES
June 30, 2004

ATTENDANCE: Larry Manzi, Karen DelVecchio, Ed Schmidt, Dave Wrinn, Gerald Foley, Frank Sarno, Tom Hamilton, Peter Berry.

Meeting was called to order at 1:05 pm

Minutes of June 23, 2004 were reviewed. No changes were recommended and the minutes were unanimously approved.

City Telephone System: Answers from vendors have been received and a spreadsheet with a summary is being created by Peter Berry and should be completed by Tuesday of next week, then the subcommittee will meet to review. Peter Berry mentioned there was a big difference in the quotes for cabling. There was discussion about pulling the cabling out of the combined RFP.
Tom Hamilton asked about the operating costs for each technology proposed, and who would administer the system. There was a brief discussion about the vendors and about NEC and why they dropped out of the bidding. Tom Hamilton also asked about funding and said we need to check that we have the proper amount budgeted. Peter Berry said it might be possible to save some money by upgrading some of the DBO proposed MAN equipment for part of this project.

There was discussion on which vendors included the call center, and if not, what would it cost. There was also discussion on the RFP for the City Call Center and the committee concurred that the call center should be used for the entire city, and with the upcoming MAN, it would be wise to look at an enterpise wide version.
Gerald Foley said he would put all telephone system RFP respondents on notice for interviews.
Target date for interviews is July 13th.

RCC: Police Station - Had meeting with SBC; four new positions for 911 will be installed at the old police station in July. Dave Wrinn said the new system will be able to give the location of the caller.

RCC: McMahon - Peter Berry is identifing technical items, assigning rooms numbers and gathering information.

Status of MAN: DBO will be visiting more sites this week. DBO needs the floor plan for the basement of City Hall.

Training: Email went out to all employees for course registration. Courses filled up quickly and there is a waiting list for future courses. Anyone on the waiting list can fill in if there is a cancellation. Current training courses will go through August. New courses will be setup for September and October.

Customer Service Center: RFP went out yesterday. Gerald has already received questions back from the vendors. Tom Hamilton said we should consider an enterpise wide solution for the future.

Backup/Recovery: Hilink has completed discovery phase and are drafting the results which will be presented next week.

Norwalkct.org managed hosting services: Website is currently hosted in house, and we are looking to find a service for managed hosting. Currently gathering information on website and data size.

IT anti-virus software licenses purchase that will bring us up to compliance was unanimously approved.

Karen Delvecchio said that our codebook will soon be hosted by General Code, and we will have online access to it. Had meeting with Diane (law) to discuss proposal and we are waiting for an answer from General Code.

The meeting adjourned at 3:15 p.m.

Respectfully submitted
Larry Manzi

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