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Norwalk Department of Public Works
Room 225 - Norwalk City Hall
125 East Avenue Norwalk, CT 06856
Phone: 203-854-7791 - Fax: 203-857-0143
 

Director of Public Works

Harold F. Alvord, P.E.


The mission of the Department of Public Works (DPW) is to provide the safest and most efficient and effective operation of City services and the most efficient maintenance, repair and capital improvement of City infrastructure in the most courteous, professional and citizen-responsive manner.

Department of Public Works Services
Click on Service below

City, State & Private Road Listing Sanitary Sewers / Sewer Use
Engineering – Design & Construction Service Fees & Fines
Map Information Snow Removal /
Street Sweeping
Parking Transfer Station,
Solid/Bulky Waste & Recycling

(Holiday Schedule and Guidelines)
Permits, Safety & Encroachment Traffic
Road Paving Tree Maintenance
 Roadway Maintenance / Drainage Water Pollution Control Authority

 

Engineering and Construction Division

Principal Engineer

Richard P. Linnartz, P.E.

Structural Engineer

Brian Sweeney, P.E.

Building and Facilities Manager

Alan Lo

Senior Civil Engineer

Michael Yeosock, P.E.

Senior Civil Engineer

Drew Berndlmaier, P.E.

Assistant Civil Engineer

Paul Sotnik, P.E.

Assistant Civil Engineer

Marissa Diaz

Assistant Civil Engineer

Olga Berenstein

Traffic Engineer

Fred Eshraghi


The Engineering and Construction Division: prepares, reviews and evaluates the design of capital improvements, performs survey functions, and inspects construction projects for conformance to plans and specifications; issues permits for and inspects work done in City right-of-way; operates and maintains the traffic management system; performs traffic studies; reviews development plans for subdivisions, commercial and industrial site plans and reports; operates and maintains certain City buildings; and, maintains the City’s maps and Geographic Information System (GIS).


Operations Division

Operations Manager

Elisabeth O. Bardon, P.E.

Superintendent of Operations

Chris Okafor

Assistant Superintendent

Dwayne Sullins

Wastewater Systems Manager

Ralph K. Kolb, P.E.

Fleet Services Manager

Joel Grant

Road Supervisor

John Krysiuk

Road Supervisor

Chris Torre

Road Supervisor

Jose Lopez

Waste Programs Manager

Laura Panciera


The Operations Division: maintains City streets, sidewalks, and storm drainage infrastructure; maintains trees located in City right-of-way; collects and disposes of solid waste, to include recyclable materials and yard debris; operates the City transfer station; collects and treats wastewater; and, maintains the City fleet of vehicles and equipment (except for fire fighting equipment).


Administrative Services Division

Administrative Services Manager

Kathryn Hebert, Ph.D.


The Administrative Services Division: provides administrative support to all elements of DPW; prepares and monitors budgets; oversees the Department’s risk management program; and, oversees the operation and maintenance of parking facilities.

Customer Service Center

Customer Service Manager

Connie Blair


Although co-located with DPW, the Customer Service Center is a City asset. The Customer Service Center: answers questions; provides information; receives and records complaints/concerns; initiates Service Requests to all City departments in response to complaints/concerns; and, provides a means for followup to those Service Requests.

Customer Service Center      203-854-3200      customerservice@norwalkct.org


Permits, Safety & Encroachment
:

People who have questions on DPW Permits, Ordinances, Restrictions or any other topics listed below are encouraged to call the DPW’s Permit Inspector, at (203) 854-7791.

For permits or approvals needed outside of the Public Works Department, click here.

Types of Road Excavation and Encroachment Permits
(fees, bonds & ins. apply):

Road Opening

Driveway (Commercial & Residential)

Sidewalks

Sewer Capping (Prior to Demolition)

Sewer Connections

Dumpsters (Street or Sidewalk)

Filling of Land (Over 50CY, NOT Wetlands-see Conservation)

Drainage Connections

Pay Phones

Telephone Poles

Scaffolding

Road Closings

Parades

Other Ordinances, Restrictions, Services & Policies:

Solid and Liquid Waste Restrictions

Pollution / Littering

Construction Safety

Call Before You Dig (1-800-922-4455)

Covered Vehicles

Noise Ordinance

Sidewalks (Snow & Ice Removal / Repair & Cleaning)

 

Service Fees & Fines:

Attached is a listing of various fees and fines within the Public Works Department.
*Fees and Fines are subject to change upon Council authorization.


Click here for List of "Department of Public Works Fees"

Click here for List of "Water Pollution Control Authority Approved Fees"

Click here for List of "Parking Authority Approved Fees"

 



City, State & Private Road Listing:

    Some Norwalk roads are maintained by private owners or the State Department of Transportation (DOT). Below is a link to a listing of all of the Norwalk roads and whether those streets are private, maintained by the State, or are the responsibility of the City. To contact the Connecticut DOT for roadway maintenance, traffic and drainage of State roads, you can connect to their web site at: http://www.dot.state.ct.us

    Click here to view "Listing of all Norwalk Roads"

     


    Parking:

    Click here for all Parking Information




    Snow Removal / Street Sweeping:




    If anyone has specific questions with regard to plowing or street cleaning, please call the Norwalk Highway Garage at (203) 854-3200. The City does not maintain Private or State roads. For a listing of streets and their maintenance responsibility, see the "City, State & Private Road Listing".




    Solid Waste & Recycling:

    Responsible for the collection, disposal and regulation of solid waste, including recyclables and household hazardous waste in the City of Norwalk. The Division's four municipal collection crews provide once-weekly collection services for all residential and commercial properties in the 4TH Taxing District. Business in the Central Business District recede six morning collections each week. The Division manages the privately contracted weekly citywide curbside collection of recyclables for residential and commercial properties. Also manages the use and administration of the Crescent Street Solid Waste Transfer Station and Yard Waste Drop-Off, and Waste Oil Drop-off In addition, administers all related tipping fees and permits charged to users. For more information on Solid Waste and Recycling call (203) 854-3228.

    Click here for Transfer Station / Solid Waste Information

    Click Here to view Acceptable / Not Acceptable Transfer Station Items

    Click here for Garbage / Recycling Holiday Schedule and Guidelines


    Click here for Yard Waste Collection Schedule


    Click here for Household Hazardous Waste Days Schedule

    Click here for Bulky Waste Collection Schedule

    Map Information:

    The Public Works Department is currently working on means to make some maps accessible on-line. Some of the maps accessible to the Public Works Department are Tax Maps, Topographic Maps, GIS/CAD Maps, Aerial Photographs and various Construction Plans and As-Builts.
    See "Fees & Fines" for amounts charged for copies made within the
    Public Works Department.

    For more information on currently available maps and topography, please call Mike Yeosock, P.E., Senior Engineer of Design at (203) 854-7791.

     




    Roadway Maintenance and Drainage:

    Any inquiries or complaints regarding roadway maintenance or failed City drainage systems should be brought to the attention of Superintendent of Roadway Maintenance at (203) 854-3200.

    Some typical maintenance issues include:

    Potholes

    Cleaning Catch Basins

    Clearing Water Ways

    City Tree Removal or Trimming

    Cutting Back Brush (site line improvement)

    Mowing Islands





    Sanitary Sewers:

    What do I do if I get a sewer backup in my house?

    Norwalk sanitary sewers are privately maintained by OMI, Inc.. First, call OMI at (203) 854-3217 and provide your name, address, phone number and nature of the back-up. OMI will dispatch a crew to check the main sewer line in the City’s right of way. If the sewer main is flowing freely without any obstructions, OMI, Inc. or the City will notify the resident that the problem must be within their own private line (somewhere between the sewer main, where the lateral connects, and the plumbing within the resident’s home). Homeowners are responsible for any work needed on the sewer, from the sewer main, up to and including their house.

    Also call OMI to investigate any sanitary sewer odors that may exist in your area. Any inquiries on issues related to sanitary sewers can be made at (203) 854-3217



    Traffic:

Who do I call if a traffic signal is malfunctioning (i.e. out or on flash)?

During office hours, Monday through Friday, 8am – 4:30pm, call the Public Works Department at (203) 854-7791 and ask for the Signal System Technician. If there is an emergency after hours or during the weekend, call the police department at (203) 854-3000.

 

Who do I call if I have a question on Pavement Markings or
Traffic Signs?

All questions on public signs and pavement markings should be directed to Frank Mauro, Traffic Analyst of Public Works at (203) 854-3205, Monday through Friday, 7am – 3:30pm. Questions on State Roads* should be brought to the CT DOT’s attention at http://www.dot.state.ct.us/.





Road Paving:

How is the list of roads to be paved each year determined?

The Public Works Department investigates the condition of roads independantly and through contracted paving consultants (currently Vanasse Hangen Brustlin, Inc - VHB). Paving consultants conduct a complete inventory of every street in Norwalk every 4 years (25% of the City's streets each year). DPW conducts a Budget Analysis utilizing Pavement Management software provided by VHB. DPW then conducts visual inspections and directs their consultant to perform Project Level Surveys on select streets. The Department recommends specific repairs on select streets and prioritizes them in the most economically efficient order. These lists are also often influenced by recently completed work or plans for future improvements (municipal, utility or otherwise). Each year's list is finalized, pending budget approvals and Council authorization.

Click here to view the current list of Common Council Members.

Direct any questions on roads to be investigated or current paving contracts to
Drew Berndlmaier, Senior Civil Engineer at (203) 854-7791, Monday through Friday, 8am - 4:30pm.

Below are listed all of the roads proposed to be paved :
The street names indicate at least some portion of the street is proposed for paving, not necessarily the entire street

Paving Program
Paving Plan Calendar Year 2008
Street    
Capital Bayview Avenue  
Emerson Street  
Grandview Avenue  
King Street  
Partrick Avenue  
Quintard Avenue  
Raymond Street  
Stuart Avenue      
William Street (Completed in 2007)  
Wilton Avenue (Spring 2008 as part of 2007 Contract
     
Alternates (Added as funds allow)  
Bouton Street  
Cobblers Court  
Cobblers Lane  
Finch Court  
Half Mile Road  
Hemlock Place   
Jomar Road  
Lakewood Drive  
Nelson Avenue  
Pine Street  
Pulaski Street  
Redbird Lane  
Selden Street  
Wall Street  
   
The street names indicate at least some portion of the street is proposed for paving, not necessarily the entire street  

 

 

Proposed Paving program
Paving Plan Calendar Year 2009
Street    
  BELDEN AVENUE  
BELDEN HILL ROAD  
BRENNER LANE  
BRENNER ROAD  
BROOKLAWN AVENUE  
BUDA STREET  
BURLINGTON COURT  
BURLINGTON DRIVE  
BURNELL BOULEVARD  
CATHERINE STREET      
  CIRCLE RD  
CRANBURY ROAD #1  
ELLEN STREET  
EMERALD STREET  
FLOWER LANE  
FOX RUN ROAD  
GARFIELD STREET  
GARNER STREET  
GENEVA ROAD  
GOLD STREET  
GRAND STREET  
GRUMMAN COURT  
HORTON STREET  
KEELER AVENUE  
MELBOURNE ROAD  
NORDEN PLACE  
NURSERY STREET  
OAKFIELD ROAD  
OSBORNE AVENUE #1  
PEARL STREET  
PERRY AVENUE  
PODMORE STREET  
RAILROAD PLACE  
RICHARDS AVENUE  
ROWAYTON AVENUE  
ROWAYTON COURT  
RUBY STREET  
SASQUA ROAD  
SHEPHERD STREET  
SILVER STREET  
SILVERMINE AVENUE  
ST JOHN STREET  
TINDALL AVENUE  
TRIANGLE STREET  
WEST MAIN STREET  
WINTERSET DRIVE  
WINTHROP AVENUE  
YANKEE DOODLE COURT  
The street names indicate at least some portion of the street is proposed for paving, not necessarily the entire street  
 

 


Proposed Paving program
Paving Plan Calendar Year 2010
Street    
  AMBLER DRIVE  
ASSISI WAY  
BARTLETT AVENUE  
BETTSWOOD ROAD #1  
BETTSWOOD ROAD #2  
CAMP STREET  
CEDAR STREET  
CHIPMUNK LANE #1  
CHIPMUNK LANE #2  
CLEVELAND TERRACE  
CREST ROAD  
CRICKLEWOOD LANE      
DEVILS GARDEN ROAD  
FREEDMAN DRIVE
GEORGE AVENUE
  GRANITE STREET  
GREGORY BOULEVARD  
GROVE STREET  
HAMILTON AVENUE  
HILLWOOD PLACE  
LARK LANE  
LIVE OAK ROAD  
MADISON STREET  
MAPLE STREET  
MIDROCKS DRIVE  
MOREHOUSE LANE  
MULBERRY LANE  
NEWTOWN AVENUE  
PENNOYER STREET  
PHEASANT LANE  
POPLAR STREET  
QUAKER ROAD  
ROGER SQUARE  
RUSSELL STREET  
SCHOOL STREET  
SUNCREST ROAD  
TECHNOLOGY PLAZA  
THORN APPLE WAY  
UNION AVENUE  
UPLAND COURT  
VAIL STREET  
VILLAWAY ROAD  
WASHINGTON STREET  
WEST NORWALK ROAD  
WILSON AVENUE  
WOOD ACRE ROAD  
WOODWARD AVENUE  
The street names indicate at least some portion of the street is proposed for paving, not necessarily the entire street  
 

Proposed Paving program
Paving Plan Calendar Year 2011
Street    
  AUSTIN STREET  
BEAU STREET  
BISHOP STREET  
BROOK STREET  
BROWNE PLACE  
CAVANAUGH STREET  
CLAY STREET  
CORNWALL COURT  
COVELEE DRIVE  
CREEPING HEMLOCK DR  
DAIRY FARM COURT  
DAIRY FARM ROAD  
DUCK POND ROAD  
EAST AVENUE #2      
ELAINE STREET  
ELMCREST TERRACE
FARM CREEK ROAD
  FIRST STREET  
FITCH STREET  
GIBSON COURT  
GIRARD STREET  
GOODROW STREET  
GRESCHAM AVENUE  
HAWKINS AVENUE  
HIGH STREET  
HUBBELLS LANE  
HUCKLEBERRY DRIVE S  
JERSEY LANE  
KAREN DRIVE  
KOSSUTH STREET  
LEXINGTON AVENUE  
LEXINGTON AVENUE EXT  
LLOYD ROAD  
LORENA STREET  
LUDLOW MANOR #1  
LUDLOW MANOR #2  
LUFFBERRY AVENUE  
LYCETT COURT  
MAGNOLIA AVENUE  
MOHACKEMO DRIVE  
MUFFIN LANE  
MUSKET RIDGE ROAD  
NORPORT DRIVE  
NORTH SEIR HILL ROAD  
NOSTRUM ROAD  
OLD SAUGATUCK ROAD  
PARK STREET  
PONUS AVENUE  
PROWITT STREET  
REBEL LANE  
RICHLEE ROAD  
ROLLING LANE  
SAMMIS STREET  
SARANAC STREET  
SENTION AVENUE  
SHAMROCK LANE  
SILENT GROVE COURT  
SILWEN LANE  
SPRUCE STREET  
STEVENS STREET  
STUDIO LANE  
STUDIO LANE (SOUTH)  
TEAKETTLE PLACE  
VALLEY VIEW ROAD  
WALTER AVENUE  
WEST END ROAD  
WOODBURY AVENUE  
   
The street names indicate at least some portion of the street is proposed for paving, not necessarily the entire street
 

 

 

 

Proposed Paving program
Paving Plan Calendar Year 2012
Street    
  AIKEN STREET  
ALLEN COURT  
ALLVIEW AVENUE #1  
ALLVIEW AVENUE #2  
AVENUE E  
BAYNE STREET  
BLAKE STREET  
BLUE MOUNTAIN ROAD  
BOND STREET  
BURRITT AVENUE  
BUTTERY ROAD  
CARRIAGE DRIVE  
CATALPA STREET  
CEDAR CREST PLACE      
CHRISTY STREET  
CLARA DRIVE
CLIFFORD STREET
  COLLEGE STREET  
COUCH STREET  
CRANBURY WOODS ROAD  
CUTRONE ROAD  
DEANE STREET  
DEERWOOD COURT  
DR MARTIN L KING #1  
DR MARTIN L KING #2  
DRY HILL ROAD  
EDGEWOOD STREET