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A: During the months of July and January, yes. You should expect to wait in line if you are coming during this period. Lines are longest at lunchtime, and as the last day to pay approaches.

When paying in person, bring your tax bill with you, and write your list numbers on your check for faster service. List numbers are shown on your payment coupons.

If you would like to avoid having to wait in line, you may wish to consider either paying your bill by mail, in person at one of the 22 participating Norwalk bank branch locations, over the Internet at www.officialpayments.com, or by telephone at 1-800-2PAYTAX.