Resident cooperation can be very helpful to the efficient and timely removal of snow and ice and the restoration of safe travel in the City. Here’s what you should know and what you can do to improve operations:

• Guide to Snow Removal Operations
• Snow Removal Policy 
• Snow Plowing Operations and Parked Vehicles
• Snow Removal Recreations and Parks Department

Additional Resources

• Snow Maintenance service request 

Residents who feel they have a legitimate concern or complaint should call the Customer Service Center at 854-3200.