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Customer Service Center - Help Desk
Responsibilities
The Customer Service Center is a city asset. The Customer Service Center:
- Answers questions
- Initiates service requests to all city departments in response to complaints or concerns, and provides a means for followup to those service requests
- Click & Request City Services
- Provides information
- Receives and records complaints and concerns
Additional Resources
- Click & Request City Services
- Information Help Desk
- Fourth Taxing District collection map
- Road Paving Program
- Sanitary Sewer information
- Solid Waste, Recycling and Yard Waste
- Street Sweeping
- Senior Services and Money Saving Programs
- Freedom of Information Request
- Website Feedback
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Customer Service
Phone: (203) 854-3200
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Customer Service Center
Physical Address
125 East Ave.
Norwalk, CT 06856
Phone: (203) 854-3200
Hours
Monday - Friday
8:00 am - 4:00 pm
- Where is my voting location?
- When is my garbage collection day?
- Why wasn't my garbage / recycling / yard waste collected?
- When is the next yard waste collection?
- Where is the Yard Waste Site located?
- Where is the Transfer Station located?
- How do I get a Disposal Pass to use the Transfer Station or Yard Waste Site?
- If my collection day falls on a holiday, when will my garbage and recycling be picked up?
- Where can I get a recycling cart?
- Where can I dispose of my old electronics?
/FAQ.aspx
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The City of Norwalk Transitions its Bi-weekly COVID Reports to a Virtual COVID Data Hub Format
The City of Norwalk Transitions its Bi-weekly COVID Reports to a Virtual COVID Data Hub Format Available 24/7 Read on... -
Mayor Rilling Issues a Heat Advisory and Activates Cooling Centers through Friday
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The City of Norwalk Shares Preventive Information and Resources to Prevent the Spread of Monkeypox
Local Provider, Circle Care Center Administers Doses of the Monkeypox Vaccine for Eligible CT Residents by Appointment only Read on...
/CivicAlerts.aspx