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Customer Service Center - Help Desk
Responsibilities
The Customer Service Center is a city asset. The Customer Service Center:
- Answers questions
- Initiates service requests to all city departments in response to complaints or concerns, and provides a means for followup to those service requests
- Click & Request City Services
- Provides information
- Receives and records complaints and concerns
Additional Resources
- Click & Request City Services
- Information Help Desk
- Fourth Taxing District collection map
- Road Paving Program
- Sanitary Sewer information
- Solid Waste, Recycling and Yard Waste
- Street Sweeping
- Senior Services and Money Saving Programs
- Freedom of Information Request
- Website Feedback
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Customer Service
Phone: (203) 854-3200
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Customer Service Center
Physical Address
125 East Ave.
Norwalk, CT 06856
Phone: (203) 854-3200
Hours
Monday - Friday
8:00 am - 4:00 pm
- Where is my voting location?
- When is my garbage collection day?
- Why wasn't my garbage / recycling / yard waste collected?
- When is the next yard waste collection?
- Where is the Yard Waste Site located?
- Where is the Transfer Station located?
- How do I get a Disposal Pass to use the Transfer Station or Yard Waste Site?
- If my collection day falls on a holiday, when will my garbage and recycling be picked up?
- Where can I get a recycling cart?
- Where can I dispose of my old electronics?
/FAQ.aspx
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Mayor Rilling Directs City Building Flags to Return to Full-Staff
Mayor Rilling Directs City Building Flags to Return to Full-Staff after Directing them to be Lowered to Half-Staff in Honor of Mayor Bill Collins Read on... -
The City of Norwalk Transitions its Bi-weekly COVID Reports to a Virtual COVID Data Hub Format
The City of Norwalk Transitions its Bi-weekly COVID Reports to a Virtual COVID Data Hub Format Available 24/7 Read on... -
Mayor Rilling Issues a Heat Advisory and Activates Cooling Centers through Friday
/CivicAlerts.aspx