COVID-19 - City News and Community Updates

City officials are working closely with partners at the state and federal levels, as well as our partners here in Norwalk, to monitor and respond to COVID-19, the 2019 novel Coronavirus. 

Community Organization Survey

The goal of this survey is to create a resource for those who may need assistance, want to make a donation, or become a volunteer.

Community Organization SurveyIf you represent an organization that is providing items or programs, needs donations, or volunteers, please click here to complete the survey.Helping HandIf you need assistance, want to make a donation, or are interested in volunteer opportunities, please click here.

Norwalk Health Department updates can be found here.

For medical advice, contact a health care provider or call the Nuvance Health COVID-19 Community Hotline  at (888) 667-9262. 

Statewide updates can be found here.


Last Updated April 8, 2020 at 7:45 p.m.

Norwalk City Hall*Closed to the publicCall 203-854-3200 or email
Norwalk Public SchoolsClosed until further noticeFree daily breakfast and lunch is provided to all students age 18 and under. Click here for the latest news from Norwalk Public Schools
Norwalk Public LibrariesClosed until further noticeGet eBooks, audiobooks, magazines, newspapers online. Click here for the latest updates from the Norwalk Public Library
Norwalk Police DepartmentRegular scheduleFingerprinting and other public services are postponed. Call 203-854-3000 for more details
Norwalk Fire DepartmentRegular scheduleThe Fire Marshal’s office has adjusted hours. Call 203-854-0200 for more details
Norwalk Senior CenterClosed until further noticeClick here for the latest updates from the Norwalk Senior Center
Norwalk Transit DistrictRegular ScheduleBoard and Exit at the Rear Door of the Bus. Click here for the latest updates from the Norwalk Transit District
Norwalk Parks and BeachesRestrictedAll recreational fields, courts, and playgrounds are closed to the public. Restricted vehicular access to all city parks and beaches went into effect at 8 pm on March 30.
Curbside Garbage/RecyclingRegular ScheduleCall 203-854-3200 or email
Norwalk Transfer StationAdjusted HoursMonday-Friday, 7:30 a.m. - 12 p.m. and Saturday 7:30 a.m. - 2 p.m.
Norwalk Yard Waste SiteClosed until further noticeCall 203-854-3200 or email
Yard Waste CollectionRescheduled The spring Yard Waste collection has been postponed by at least two weeks. Collection is now scheduled to begin April 20, but date remains subject to change.
Bulky Waste CollectionSuspended until further noticeCall 203-854-3200 or email
Public Meetings (virtual)AdjustedPublic meetings are now occurring via the Zoom online platform. More details coming soon.
Metered On-Street ParkingFees waived throughout AprilTwo-Hour limit still in effect. No changes to permits/garages/surface lots

*City Employees are working daily to provide critical government functions, but a majority of staff have been asked to telecommute. Members of the public who feel they have urgent matters are asked to please call/email specific departments for guidance.

Community Updates

Mayor Rilling issued three critical emergency orders that went into effect at 8 p.m. on March 30. A copy of the order can be viewed here.

Mayor Rilling is providing daily Norwalk-area specific updates. Please click here to read his latest update in English. Para leer este mensaje en español, haga clic aquí. Previous updates are below. 

April 8 
8 de abril
April 7
7 de abril 
April 6 
6 de abril 
April 5 
5 de abril
April 4 April 3 April 2 April 1 
March 31 March 30 March 29  March 28 March 27 March 26 March 25 
March 24 March 23 March 22 March 21 March 20 March 19 March 18 

Mayor Rilling is also using the CodeRED Emergency Alert message to provide updates to residents. This service is opt-in, meaning members of the public have to sign up if they wish to receive these messages. To sign up, or to update contact information, please click here.

To hear the Mayor’s latest CodeRED message from April 5, 2020, click here.

Community Resources


Residents can find essential services in the area by calling 2-1-1- or clicking here. Residents may also call Norwalk Customer Service at (203) 854-3200 or email with city-specific questions.

Food Access

Please click here for a listing of Norwalk organizations that offer food pantry and/or meal services. 

Community Help

Person-2-Person is also offering assistance, has volunteer opportunities and donation needs. Click here for more information and how you can help.


Click here to discover Norwalk restaurants providing take-out and delivery services. Members of the public can also support local businesses by purchasing gift cards. Find out more here.


Many area social service agencies and nonprofits have adjusted their services, hours, and protocols. Please contact these organizations directly for more information or any restrictions.

Toivo LogoTOIVO has resources on staying digitally connected during these difficult times. Click here for more information.

Social Distancing may cause or exasperate mental health issues. The Hub CT has resources available for the public.

PeopleThe Senior Center is concerned about older adult residents and social isolation and community disconnect. Seniors can leave a message at 203-847-3115 (ENGLISH) or 203-299-1500 (EN ESPAÑOL) and a staff member will return their call.
Phone IconSenior Warm Lines: Operated by the Senior Services Coordinating Council. Check-ins with a friendly voice or willing ear to those in need of a connection, resource or emotional support. Must call to participate 203-434-3085 or 203-434-1876. Monday-Friday between 9AM - 5PM.
Talk BubbleThe Statewide Young Adult Warmline operated by Join Rise Be is a phone-based peer support line. Young adults can reach a peer at 1-855-6-HOPENOW seven days a week from noon to 9 p.m.
Partner_Logo-TEMPLATE_0038_State-of-CTThe State of Connecticut has launched a Joint Information Center (JIC) as part of a coordinated effort to provide information on developments related to coronavirus. The JIC can be contacted 24 hours a day, 7 days a week by calling 860-754-8342 or emailing

Business Resources

For the most up-to-date information and resources for businesses, please visit

Public Utilities

On March 13, 2020, Connecticut’s Public Utilities Regulatory Authority (PURA) announced that it issued a ruling directing all regulated electric, natural gas, and water companies in the state to cease residential service terminations for nonpayment as a protective measure during the current public health emergency. Click here for more details. 

City Operating and Capital Budget

Governor Ned Lamont’s Executive Order No. 7C signed March 15, 2020 provides flexibility for municipal budget deadlines and related issues. The Executive Order extends all budget deadlines by 30 days. The Common Council will meet and approve a new budget schedule in the coming weeks.

The information on this page is the most up-to-date and supersedes information that may be found elsewhere on