COVID-19 - City News and Community Updates

City officials are working closely with partners at the state and federal levels, as well as our partners here in Norwalk, to monitor and respond to COVID-19, the 2019 novel Coronavirus. 

Community Support and Volunteer Opportunities

Volunteer Opens in new windowIf you are interested in volunteering, we can help connect you with a local organization. Please click here to complete the survey.Community Organization Survey Opens in new windowIf you represent an organization that is providing items or programs, needs donations, or volunteers, please click here to complete the survey.Helping Hand Opens in new window To view a list of Community Based Organizations offering assistance please click here.

Norwalk Health Department updates can be found here.

For medical advice, contact a health care provider or call the Nuvance Health COVID-19 Community Hotline at (888) 667-9262. 

Statewide updates can be found here.

Business Resources

For the most up-to-date information and resources for businesses, including FAQs for outdoor dining and outdoor retail, please visit


Last Updated August 3, 2020 at 5:15 p.m.

View the City of Norwalk Reopen Plan

Norwalk City Hall*Closed to the publicCall 203-854-3200 or email
Norwalk Public SchoolsSummer Academy in progressFree daily breakfast and lunch is provided to all families with children age 18 and under. Click here for information on Summer Academy and latest news from Norwalk Public Schools
Norwalk Public LibrariesClosed until further noticeGet eBooks, audiobooks, magazines, newspapers online. Sidewalk Service begins July 7. Click here for the latest updates from the Norwalk Public Library
Norwalk Police DepartmentRegular scheduleFingerprinting by appointment only. Call 203-854-3000 for more details.
Norwalk Fire DepartmentRegular scheduleThe Fire Marshal’s office has adjusted hours. Call 203-854-0200 for more details
Norwalk Senior CenterClosed until further noticeClick here for the latest updates from the Norwalk Senior Center
Norwalk Transit DistrictAdjusted ServicesBoard and Exit at the Rear Door of the Bus. Click here for the latest updates from the Norwalk Transit District
Norwalk Parks and BeachesAdjusted Due to Tropical Storm Isaias cleanup the Calf Pasture, Veteran's Park and Cranbury Park will be CLOSED on August 5th. Calf Pasture and Veteran's Park will reopen on August 6th. Cranbury Park will remain CLOSED on August 6th.
Parks and beaches are open under strict guidelines. Non-resident access to Calf Pasture Beach is restricted on Saturdays and Sundays. Playgrounds are open everywhere except Calf Pasture Beach. A walk-up window at City Hall is available Monday-Friday 9 a.m. - 12 p.m. for those who need assistance with a Parks Parking pass. Please visit for more detailed information. Email with any questions.
Curbside Garbage/RecyclingRegular ScheduleCall 203-854-3200 or email
Norwalk Transfer StationAdjusted HoursMonday – Friday 7:30 a.m. – 3 p.m. and Saturday 7:30 a.m. - 2 p.m. Disposal Pass is required.
Norwalk Yard Waste SiteAdjusted HoursOpen to both residential and commercial users Tuesday – Friday 7:30 a.m. – 3 p.m. and Saturday 7:30 a.m. – 2 p.m. Disposal Pass is required.
Yard Waste CollectionNew Schedule Spring yard waste collection has concluded. Fall yard waste collection begins in November.
Bulky Waste CollectionSuspended until further noticeCall 203-854-3200 or email
Public Meetings (virtual)AdjustedPublic meetings are now occurring via the Zoom online platform. More details here.
Parking FeesAdjusted with EnforcementVisit for more details.
Boat Launch at Veteran’s ParkAdjusted

Boating Center hours and access to the boat ramps will be available Monday and Tuesday 8 a.m. - 6 p.m. and Wednesday- Sunday 7 a.m. - 7 p.m. Limited capacity for transient boaters. Please email for more information.

*City Employees are working daily to provide critical government functions, but a majority of staff have been asked to telecommute. Members of the public who feel they have urgent matters are asked to please call/email specific departments for guidance.

Community Updates

Mayor Rilling is providing daily Norwalk-area specific updates. Please click here to read his latest update in English. 

Para leer este mensaje en español, haga clic aquí.

All previous updates are below. 

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Mayor Rilling is also using the CodeRED Emergency Alert message to provide updates to residents. This service is opt-in, meaning members of the public have to sign up if they wish to receive these messages. To sign up, or to update contact information, please click here.

To hear the Mayor’s latest CodeRED message from April 13, 2020, click here.

Community Resources


Residents can find essential services in the area by calling 2-1-1- or clicking here. Residents may also call Norwalk Customer Service at (203) 854-3200 or email with city-specific questions.

Food Access

 The City of Norwalk has partnered with ABCD, Inc. and local food organizations and pantries to launch a COVID-19 Food Delivery Program for Norwalk residents. This program is free to individuals or families who are isolated or ) quarantined due to coronavirus and unable to leave their homes. Click here for more information or call (475) 489-9119 to schedule a delivery Monday-Friday from 8:30 a.m. - 4:30 p.m. Please click here for a listing of Norwalk organizations that offer food pantry and/or meal services.

Community Help

Person-2-Person is also offering assistance, has volunteer opportunities and donation needs. Click here for more information and how you can help.


Click here to discover Norwalk restaurants providing take-out and delivery services. Members of the public can also support local businesses by purchasing gift cards. Find out more here.


Many area social service agencies and nonprofits have adjusted their services, hours, and protocols. Please contact these organizations directly for more information or any restrictions.

Toivo LogoTOIVO has resources on staying digitally connected during these difficult times. Click here for more information.
GrantSpace Opens in new windowGrantSpace has comprehensive list of links to financial assistance/ programs and grants for nonprofits, residents, artists and small businesses. Click here for more information.

Social Distancing may cause or exacerbate mental health issues. The Hub CT has resources available for the public.

PeopleThe Senior Center is concerned about older adult residents and social isolation and community disconnect. Seniors can leave a message at 203-847-3115 (ENGLISH) or 203-299-1500 (EN ESPAÑOL) and a staff member will return their call.
Phone IconSenior Warm Lines: Operated by the Senior Services Coordinating Council. Check-ins with a friendly voice or willing ear to those in need of a connection, resource or emotional support. Must call to participate 203-434-3085 or 203-434-1876. Monday-Friday between 9AM - 5PM.
Talk BubbleThe Statewide Young Adult Warmline operated by Join Rise Be is a phone-based peer support line. Young adults can reach a peer at 1-855-6-HOPENOW seven days a week from noon to 9 p.m.
TalkitOutParents and caretakers in need of help with the stress and increased needs resulting from caring for their children during the COVID-19 crisis are invited to call the state’s new “Talk It Out” hotline to receive assistance. Parents and caretakers are invited to call 1-833-258-5011 or visit
Home Opens in new windowThe State of Connecticut has guidance available for homeowners and renters during the COVID-19 pandemic. Click here for more information. 
Partner_Logo-TEMPLATE_0038_State-of-CTThe State of Connecticut has launched a Joint Information Center (JIC) as part of a coordinated effort to provide information on developments related to coronavirus. The JIC can be contacted 24 hours a day, 7 days a week by calling 860-754-8342 or emailing

Public Utilities

On March 13, 2020, Connecticut’s Public Utilities Regulatory Authority (PURA) announced that it issued a ruling directing all regulated electric, natural gas, and water companies in the state to cease residential service terminations for nonpayment as a protective measure during the current public health emergency. Click here for more details. 

City Operating and Capital Budget

Governor Ned Lamont’s Executive Order No. 7C signed March 15, 2020 provides flexibility for municipal budget deadlines and related issues. The Executive Order extends all budget deadlines by 30 days. The Common Council will meet and approve a new budget schedule in the coming weeks.

The information on this page is the most up-to-date and supersedes information that may be found elsewhere on