COVID-19 - City News and Community Updates

City officials are working closely with partners at the state and federal levels, as well as our partners here in Norwalk, to monitor and respond to COVID-19, the 2019 novel Coronavirus. 

Community Organization Survey

The goal of this survey is to create a resource for those who may need assistance, want to make a donation, or become a volunteer.

Community Organization SurveyIf you represent an organization that is providing items or programs, needs donations, or volunteers, please click here to complete the survey.Helping HandIf you need assistance, want to make a donation, or are interested in volunteer opportunities, please click here.

Norwalk Health Department updates can be found here.

For medical advice, contact a health care provider or call the Nuvance Health COVID-19 Community Hotline  at (888) 667-9262. 

Statewide updates can be found here.


Last Updated March 31, 2020 at 5 p.m.

Norwalk City Hall*Closed to the publicCall 203-854-3200 or email
Norwalk Public SchoolsClosed until further noticeFree daily breakfast and lunch is provided to all students age 18 and under. Click here for the latest news from Norwalk Public Schools
Norwalk Public LibrariesClosed until further noticeGet eBooks, audiobooks, magazines, newspapers online. Click here for the latest updates from the Norwalk Public Library
Norwalk Police DepartmentRegular scheduleFingerprinting and other public services are postponed. Call 203-854-3000 for more details
Norwalk Fire DepartmentRegular scheduleThe Fire Marshal’s office has adjusted hours. Call 203-854-0200 for more details
Norwalk Senior CenterClosed until further noticeClick here for the latest updates from the Norwalk Senior Center
Norwalk Transit DistrictRegular ScheduleBoard and Exit at the Rear Door of the Bus. Click here for the latest updates from the Norwalk Transit District
Norwalk Parks and BeachesRestrictedAll recreational fields, courts, and playgrounds are closed to the public. Restricted vehicular access to all city parks and beaches goes into effect at 8 pm on March 30.
Curbside Garbage/RecyclingRegular ScheduleCall 203-854-3200 or email
Norwalk Transfer StationAdjusted HoursMonday-Friday, 7:30 a.m. - 12 p.m. and Saturday 7:30 a.m. - 2 p.m.
Norwalk Yard Waste SiteClosed until further noticeCall 203-854-3200 or email
Yard Waste CollectionRescheduled The spring Yard Waste collection has been postponed by at least two weeks. Collection is now scheduled to begin April 20, but date remains subject to change.
Bulky Waste CollectionSuspended until further noticeCall 203-854-3200 or email
Public MeetingsCanceled until further notice
Metered On-Street ParkingFees waived until at least April 1Two-Hour limit still in effect. No changes to permits/garages/surface lots

*City Employees are working daily to provide critical government functions, but a majority of staff have been asked to telecommute. Members of the public who feel they have urgent matters are asked to please call/email specific departments for guidance.

Community Updates

Mayor Rilling issued three critical emergency orders that went into effect at 8 p.m. on March 30. A copy of the order can be viewed here.

Mayor Rilling is providing daily Norwalk-area specific updates. Please click here to read his latest update. All updates are below.

March 31 
March 30 
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March 27 
March 26 March 25 
March 24 March 23 March 22 March 21 March 20 March 19 March 18 

Community Resources


Residents can find essential services in the area by calling 2-1-1- or clicking here.

Food Access

Please click here for a listing of Norwalk organizations that offer food pantry and/or meal services. 

Community Help

Person-2-Person is also offering assistance, has volunteer opportunities and donation needs. Click here for more information and how you can help.


Click here to discover Norwalk restaurants providing take-out and delivery services. Members of the public can also support local businesses by purchasing gift cards. Find out more here.


Many area social service agencies and nonprofits have adjusted their services, hours, and protocols. Please contact these organizations directly for more information or any restrictions.

Toivo LogoTOIVO has resources on staying digitally connected during these difficult times. Click here for more information.

Social Distancing may cause or exasperate mental health issues. The Hub CT has resources available for the public.

PeopleThe Senior Center is concerned about older adult residents and social isolation and community disconnect. Seniors can leave a message at 203-847-3115 (ENGLISH) or 203-299-1500 (EN ESPAÑOL) and a staff member will return their call.
Phone IconSenior Warm Lines: Operated by the Senior Services Coordinating Council. Check-ins with a friendly voice or willing ear to those in need of a connection, resource or emotional support. Must call to participate 203-434-3085 or 203-434-1876. Monday-Friday between 9AM - 5PM.
Talk BubbleThe Statewide Young Adult Warmline operated by Join Rise Be is a phone-based peer support line. Young adults can reach a peer at 1-855-6-HOPENOW seven days a week from noon to 9 p.m.
Partner_Logo-TEMPLATE_0038_State-of-CTThe State of Connecticut has launched a Joint Information Center (JIC) as part of a coordinated effort to provide information on developments related to coronavirus. The JIC can be contacted 24 hours a day, 7 days a week by calling 860-754-8342 or emailing

Business Updates

CT Business ProgramOn March 26, the State of Connecticut launched the Connecticut Recovery Bridge Loan Program to assist with cash flow for businesses and nonprofits that have 100 or fewer employees with zero percent interest loans. All eligibility and application information can be found here.

Governor Lamont released a "stay safe, stay home" order on March 20, 2020 that goes into effect at 8 p.m. on March 23. The State Department of Economic and Community Development has shared additional guidance for businesses, as well as a waiver to request designation as an essential business, here.

For specific questions related to small business, email the Joint Information Center at or call the DECD small business hotline at 860-500-2333.  

What is currently available:

  • Disaster Loans: Businesses can now apply for loans of up to $2 million through the U.S. Small Business Administration (SBA). SBA also has valuable information for businesses. Here is a link to a webinar that explains how to apply for the SBA loan. There are also step by step instructions on completing the loan application.If your business needs assistance with SBA loans or any other DECD program, call the business hotline at 860-500-2333.
  • Small Business Express Program: A bill was passed allowing businesses to utilize small business express loans to assist with paying business office rent. DECD is also deferring all payments for 3 months. More information can be found on DECD’s website
  • Filing Extensions: The Department of Revenue Services has extended deadlines for filing and for payments. Any business tax or state tax does not have to be repaid until July 15. More information is available on the DRS website.
  • State Debt: All state loans are in forbearance until further notice. This means that you do not have to pay in an effort for businesses to keep more cash on hand.
  • Unemployment: Workers directly impacted by the coronavirus pandemic no longer must be actively searching for work. And employers who are furloughing workers can use the Department of Labor’s shared work program, which allows businesses to reduce working hours and have those wages supplemented with unemployment insurance. You can find more information on the Department of Labor’s website. There is also a helpful PDF that outlines many frequently asked questions about unemployment and the Shared Work Program.
  • Paid Sick Leave Federal Mandate: The new federal mandate on paid sick leave requires that employees be paid fully while taking sick time (up to $500/day) up to 80 hours. It also requires that individuals required to stay home with a sickly individual or a child in the time of e-learning be paid two-thirds wages (up to $200/day). The employer or business will be repaid in the form of payroll tax credits. This is also true for independent contracts and gig employees.
  • Utilities: There is a 30 day moratorium in place for non-payment shut offs until May 1 for all businesses.
  • Temporary Regulatory Relief: Businesses that serve alcohol including restaurants and bars may sell sealed beverages for pickup and takeout only. Delivery of alcoholic beverages is being evaluated.
  • Facebook Small Business Grant Program: Facebook is offering $100 million in cash grants and ad credits for up to 30,000 eligible small businesses in over 30 countries where it operates. For more information visit their website.

What is upcoming:

  • Health Insurance Payments: The state is encouraging health insurance companies to allow payments to be deferred from employers.
  • Non-Credit Financial Assistance: The federal government is working on providing a program for businesses that is non-credit based to allow businesses who do not meet the credit requirements of SBA loans to have options. 

Norwalk businesses with specific questions are encouraged to reach out to Sabrina Church, Director of Business Development & Tourism at

Public Utilities

On March 13, 2020, Connecticut’s Public Utilities Regulatory Authority (PURA) announced that it issued a ruling directing all regulated electric, natural gas, and water companies in the state to cease residential service terminations for nonpayment as a protective measure during the current public health emergency. Click here for more details. 

City Operating and Capital Budget

Governor Ned Lamont’s Executive Order No. 7C signed March 15, 2020 provides flexibility for municipal budget deadlines and related issues. The Executive Order extends all budget deadlines by 30 days. The Common Council will meet and approve a new budget schedule in the coming weeks.

The information on this page is the most up-to-date and supersedes information that may be found elsewhere on