COVID-19 - City News and Community Updates

City officials are working closely with partners at the state and federal levels, as well as our partners here in Norwalk, to monitor and respond to COVID-19, the 2019 novel Coronavirus. Mayor Rilling is providing daily Norwalk-area specific updates. Please click here to read his latest update. 

As Connecticut continues taking steps to protect residents from the spread of COVID-19, the state is currently in Phase 2.1 of its reopening plans. Members of the public with concerns or who wish to report an issue or non-compliance with the guidelines are asked to call the Norwalk Police Department non-emergency line at (203) 854-3000.

Community Support and Volunteer Opportunities

Volunteer Opens in new windowIf you are interested in volunteering, we can help connect you with a local organization. Please click here to complete the survey.Community Organization Survey Opens in new windowIf you represent an organization that is providing items or programs, needs donations, or volunteers, please click here to complete the survey.Helping Hand Opens in new window To view a list of Community Based Organizations offering assistance please click here.


Norwalk Health Department updates can be found here.

For medical advice, contact a health care provider or call the Nuvance Health COVID-19 Community Hotline at (888) 667-9262. 

Statewide updates can be found here.

Business Resources

For the most up-to-date information and resources for businesses, including FAQs for outdoor dining and outdoor retail, please visit norwalkct.org/COVID19BusinessResources.

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Last Updated: November 12, 2020 at 9:00 a.m.

Norwalk City HallOpen by Appointment OnlyTo make an appointment at City Hall, visit norwalkct.org/appointments. The Tax Collector walk-up window outside City Hall is currently closed. The Customer Service walk-up window inside City Hall is open weekdays 8:30 a.m. - 4:30 p.m. No appointment is necessary to use these windows.
Norwalk Public SchoolsAdjusted ScheduleVisit norwalkps.org for the latest news from Norwalk Public Schools.
Norwalk Public LibrariesOpen by Appointment Only
Get eBooks, audiobooks, magazines, newspapers online. Sidewalk Service is ongoing Monday - Saturday. 45-minute appointments are available to use computers, scan, or fax. Click here for the latest updates from the Norwalk Public Library or to schedule an appointment.
Norwalk Police DepartmentRegular scheduleFingerprinting by appointment only. Call 203-854-3000 for more details.
Norwalk Fire DepartmentRegular scheduleThe Fire Marshal’s office has adjusted hours. Call 203-854-0200 for more details.
Norwalk Senior CenterClosed until further noticeClick here for the latest updates from the Norwalk Senior Center.
Norwalk Transit DistrictAdjusted ServicesClick here for the latest updates from the Norwalk Transit District
Norwalk Parks and BeachesAdjusted Veteran's Park is closed until further notice. All other parks and beaches are open under strict guidelines. There is currently no paid parking enforcement. Playgrounds are open everywhere. A walk-up window inside City Hall is available Monday-Friday 9 a.m. - 1 p.m. for those who need assistance with a Parks Parking pass. Email recreation@norwalkct.org with any questions.
Curbside Garbage/RecyclingRegular ScheduleCall 203-854-3200 or email customerservice@norwalkct.org
Norwalk Transfer StationAdjusted HoursMonday – Friday 7:30 a.m. – 3 p.m. and Saturday 7:30 a.m. - 2 p.m. Disposal Pass is required.
Norwalk Yard Waste SiteRegular HoursOpen to both residential and commercial users Monday – Friday 7:30 a.m. – 3 p.m. and Saturday 7:30 a.m. – 2 p.m. Scale closed Mon-Fri 12 p.m. - 12:30 p.m. Disposal Pass is required.
Yard Waste CollectionNew Schedule Spring yard waste collection has concluded. Fall yard waste collection begins in November.
Bulky Waste CollectionSuspended until further noticeCall 203-854-3200 or email customerservice@norwalkct.org
Public Meetings (virtual)AdjustedPublic meetings are now occurring via the Zoom online platform. More details here.
Parking FeesEnforcement in EffectVisit norwalkpark.org for more details.
Boat Launch at Veteran’s ParkAdjusted Hours

Please email vetsmarina@norwalkct.org for more information.


Community Updates

 Latest News Bubble Opens in new window

Mayor Rilling is providing daily Norwalk-area specific updates. Please click here to read his latest update.

Mayor Rilling is also using the CodeRED Emergency Alert message to provide updates to residents. This service is opt-in for cell phone users, meaning members of the public have to sign up if they wish to receive these messages. To sign up, or to update contact information, please click here.

To read a transcript of the latest message or listen to the call in English or Spanish, please click here.

Community Resources

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Residents can find essential services in the area by calling 2-1-1- or clicking here. Residents may also call Norwalk Customer Service at (203) 854-3200 or email customerservice@norwalkct.org with city-specific questions.

Food Access

The City of Norwalk has partnered with ABCD, Inc. and local food organizations and pantries to launch a COVID-19 Food Delivery Program for Norwalk residents. This program is free to individuals or families who are isolated or quarantined due to coronavirus and unable to leave their homes. Call (475) 489-9119 to schedule a delivery Monday-Friday from 8:30 a.m. - 4:30 p.m. Please click here for a listing of Norwalk organizations that offer food pantry and/or meal services, including meal sites for Norwalk children.

Community Help

Person-2-Person is also offering assistance, has volunteer opportunities and donation needs. Click here for more information and how you can help.

Delivery

Click here to discover Norwalk restaurants providing take-out and delivery services. Members of the public can also support local businesses by purchasing gift cards. Find out more here.

Nonprofits

Many area social service agencies and nonprofits have adjusted their services, hours, and protocols. Please contact these organizations directly for more information or any restrictions.

Toivo LogoTOIVO has resources on staying digitally connected during these difficult times. Click here for more information.
GrantSpace Opens in new windowGrantSpace has comprehensive list of links to financial assistance/ programs and grants for nonprofits, residents, artists and small businesses. Click here for more information.
TheHubCT

Social Distancing may cause or exacerbate mental health issues. The Hub CT has resources available for the public.

PeopleThe Senior Center is concerned about older adult residents and social isolation and community disconnect. Seniors can leave a message at 203-847-3115 (ENGLISH) or 203-299-1500 (EN ESPAÑOL) and a staff member will return their call.
Phone IconSenior Warm Lines: Operated by the Senior Services Coordinating Council. Check-ins with a friendly voice or willing ear to those in need of a connection, resource or emotional support. Must call to participate 203-434-3085 or 203-434-1876. Monday-Friday between 9AM - 5PM.
Talk BubbleThe Statewide Young Adult Warmline operated by Join Rise Be is a phone-based peer support line. Young adults can reach a peer at 1-855-6-HOPENOW seven days a week from noon to 9 p.m.
TalkitOutParents and caretakers in need of help with the stress and increased needs resulting from caring for their children during the COVID-19 crisis are invited to call the state’s new “Talk It Out” hotline to receive assistance. Parents and caretakers are invited to call 1-833-258-5011 or visit talkitoutct.com.
Home Opens in new windowThe State of Connecticut has guidance available for homeowners and renters during the COVID-19 pandemic. Click here for more information. 
Partner_Logo-TEMPLATE_0038_State-of-CTThe State of Connecticut has launched a Joint Information Center (JIC) as part of a coordinated effort to provide information on developments related to coronavirus. The JIC can be contacted 24 hours a day, 7 days a week by calling 860-754-8342 or emailing COVID19.JIC@ct.gov.


The information on this page is the most up-to-date and supersedes information that may be found elsewhere on norwalkct.org.