Hurricane Season

attentionAugust 9 Tropical Storm Isaias Update 

DPW crews continue to work to clear city roads of the debris left by TS Isaias. Of the 214 reports received of trees and wires blocking streets, all are now passable. There are still 12 trouble spots that will require Eversource crews to work with DPW to clear. 

Eversource is reporting 2970 power outages in Norwalk. Third Taxing district and SNEW have been restored. The City's priorities for Eversource are those areas that don't have City water and the areas that have larger pockets of outages. 

The charging /wifi stations at the Norwalk public library will reopen Monday. The SoNo collection is open for charging and also has wifi. 

Residents can contact Norwalk customer service at 203-854-3200 with questions. Residents with special health care needs should contact the American Red Cross at 877-287-3337 about sheltering options. 

Residents are encouraged to contact their homeowner or renters insurance about food replacement following a power outage. Policies vary so it may not be covered, but it's worth asking. 

Norwalk Fire and DPW have vehicles with non-potable water driving through areas that don’t have City water and are still without power. Moving forward, the City will quickly setup and publicize non-potable water filling stations at key locations for residents with private wells during significant power outages and severe storms.


For updates and information about current hurricane and tropical storm advisories, visit: National Hurricane Center or National Weather service- Upton NY

City of Norwalk- Customer Service203-854-3200
United Way/Infoline- for housing, health, mental health providers,  financial assistance or information. 2-1-1
For public safety or life-threatening emergencies9-1-1
To report a power outage: Don’t assume your provider knows about your outage or that someone else has reported it.Eversource at 800-286-2000,(can also provide updates by text)
SNEW at 203-866-3366
Third Taxing District at 203- 663-6875
Volunteer after a disaster:Norwalk Health Dept- ERT
Are you in a flood zone? Know your Zone

Links to help you prepare for hurricanes and tropical storms: Hurricanes Power outages

 FLASH- Hurricane Strong 

Hurricanes and Tropical storms can be frightening for children, but there are some great resources to help be better prepared for emergencies. The sites below have materials for kids as well as parents/caregivers and educators. 

Ready Kids

Hurricane strong for Kids

Sesame Street- Emergency Preparedness 


For information on delays or cancellation of transportation services due to inclement weather, please visit: 

Norwalk TransitNorwalk Transit- Wheels2U
CT Transit- bus

MTA- Metro North and Amtrak

After the Storm: NeighborCheck10

Centers for Disease control- Hurricanes 


As Norwalkers assess the damage from Tropical Storm Isaias, here are some important safety tips to keep in mind.

Food Safety: When in Doubt, Throw it Out!

If you lost power in your home, use these guidelines to tell if your food is safe to eat. 

  • The refrigerator will keep food safely cold for about 4 hours, as long as the door was kept closed. If your freezer was fully packed, it will keep food safely cold for 2 days. If your freezer was only half full, it will keep food safe for 1 day. 
  • Throw out any raw or cooked meat, poultry, seafood, milk and dairy products, cooked vegetables, eggs, cooked pasta and pasta salads that were kept above 40 degrees F for 2 hours or more. 
  • You can keep some foods at room temperature for a few days: butter, margarine, dried fruits, salad dressings, peanut butter, jelly, barbecue sauce, mustard, ketchup, olives, hard and processed cheese, and bread.

Residents who lost food as result of the storm and power outage, should check their homeowner or renters insurance policies. Many will cover lost food as a result of power outages.  For food safety tips following a power outage visit:

To maintain social distancing, we dropped charging stations outside in front of the building, on the lawn, on Mott Avenue, and by the rear door, off Belden avenue. Take advantage of Library-Free-WiFi (thanks to the IT department) as well as electricity,( thanks to Building Management).And while you're here, pick up a free book from the friends' giveaway cart!