Hurricane Season

 10/31 Update: 

On October 30, President Biden approved the Ida declaration for CT for assistance for Individual Assistance to Households (IA) and assistance to Municipalities and Critical non-profits (PA). This is great news and it was made possible by everyone who reported damages after the storm. 

To get started, please review the ‘Disaster Survivor Application Checklist’.  Disaster survivor Application checklist

This will outline the documents you need to file a claim. If you can have all this information assembled before you start your claim, it will make things easier!  Once you’re ready to file a claim- visit Disaster  or call 800-621-3362 (TTY-800-462-7585)

Congressman Himes put together a helpful resource guide to help residents and businesses:  Guide for Disaster Assistance

Some additional helpful resources are below: 

Disaster Assistance Fact Sheet

Did you know- Status updates by Phone

FEMA- Help After a Disaster- Brochure available in 27 languages

For residents (homeowners and renters)

Please remember, FEMA assistance is for Uninsured Losses. You will need documentation from your homeowners or renters insurance company denying coverage for damages to Ida. If you received insurance assistance but still have losses make sure you have the documentation explaining what insurance covered. If you have home insurance and flood insurance, but still have losses, make sure you have documentation from your home insurance provider and flood insurance provider.  

For businesses, including landlords

As part of the FEMA disaster declaration, help is available for businesses through low-interest loans. Visit the Small Business Admin to learn more:

SBA Fact Sheet

 The Darien Library will be hosting a Small Business Recovery Center from 11/03/21 through 01/02/2022. The center will operate from 9:00am to 6:00pm Monday - Friday, and 10:00am from 2:00pm on Saturdays. Business owners, homeowners and renters may seek guidance during these hours. 

As you move through the recovery process and look ahead: 

Consider enrolling in the National Flood Insurance Program:Flood Smart-NFIP Official

Consider low-cost/ DIY mitigation activities that can help protect your property and contents in future severe weather. This website is one of my favorites for mitigation activities for residents. They also have some fantastic guides.  FLASH- Federal Alliance for Safe Homes

For more information on how to ensure your family is disaster ready, go to Residents can also download the CTPrepares App  or the American Red Cross App (Emergency). Both app provides weather and safety information and alerts in emergency situations and have a variety of tools and resources. 


For updates and information about current hurricane and tropical storm advisories, visit: National Hurricane Center or National Weather service- Upton NY

City of Norwalk- Customer Service203-854-3200
City of Norwalk- Community Services Dept- resource center203-854-7999- translation services available
United Way/Infoline- for housing, health, mental health providers,  financial assistance or information. 2-1-1
For public safety or life-threatening emergencies9-1-1
To report a power outage: Don’t assume your provider knows about your outage or that someone else has reported it.Eversource at 800-286-2000,(can also provide updates by text)
SNEW at 203-866-3366
Third Taxing District at 203- 663-6875
Volunteer after a disaster:Norwalk Health Dept- ERT
Are you in a flood zone? Know your Zone
Storm surge map- NOAA/NHC Storm surge visualization

Gas stations with Generators:

 Flood Safety for you and your family: Brochure

Turn Around- Don't Drown: Brochure

DEEP: Coastal Property Owners guide     

            Coastal property owners- tri fold brochure

Links to help you prepare for hurricanes and tropical storms: Hurricanes Power outages

 FLASH- Hurricane Strong 

State of CT- Insurance Dept:  Flood Insurance Information

Hurricanes and Tropical storms can be frightening for children, but there are some great resources to help be better prepared for emergencies. The sites below have materials for kids as well as parents/caregivers and educators. 

Ready Kids

Hurricane strong for Kids

Sesame Street- Emergency Preparedness 


For information on delays or cancellation of transportation services due to inclement weather, please visit: 

Norwalk TransitNorwalk Transit- Wheels2U
CT Transit- bus

MTA- Metro North and Amtrak

After the Storm: NeighborCheck10

After the storm, there are often alot of questions about next steps and how to begin the recovery process. In some cases, the damage statewide may be significant enough to make the case for Federal assistance. If that's the case, the City would do damage assessments and request information from residents. If the STATE qualifies for FEMA or SBA funding, then additional information will be provided. 

We understand many residents and businesses want to start the repair process as soon as possible. However, some repairs may require a permit. To save headaches later, please visit the City's Planning and Zoning page before beginning any work. 

City of Norwalk- Planning and Zoning

Flood Clean up tips: 

  • Wear heavy work gloves, protective clothing and boots during clean up and use appropriate face coverings or masks if cleaning mold or other debris. 
  • People with asthma and other lung conditions and/or immune suppression should not enter buildings with indoor water leaks or mold growth that can be seen or smelled. Children should not take part in disaster cleanup work.
  • Be aware that snakes and other animals may be in your house.
  • Be aware of the risk of electrocution. Do not touch electrical equipment if it is wet or if you are standing in water. Turn off the electricity to prevent electric shock if it is safe to do so.
  • Avoid wading in floodwater, which can be contaminated and contain dangerous debris. Underground or downed power lines can also electrically charge the water.
  • Use a generator or other gasoline-powered machinery ONLY outdoors and away from windows.

After the Flood safety tips: Flood Safety | Flood Preparedness | American Red Cross

Illustration of a gloved hand cleaning up personal belongings from flood waters in their home.

Food Safety: When in Doubt, Throw it Out!

If you lost power in your home, use these guidelines to tell if your food is safe to eat. 

  • The refrigerator will keep food safely cold for about 4 hours, as long as the door was kept closed. If your freezer was fully packed, it will keep food safely cold for 2 days. If your freezer was only half full, it will keep food safe for 1 day. 
  • Throw out any raw or cooked meat, poultry, seafood, milk and dairy products, cooked vegetables, eggs, cooked pasta and pasta salads that were kept above 40 degrees F for 2 hours or more. 
  • You can keep some foods at room temperature for a few days: butter, margarine, dried fruits, salad dressings, peanut butter, jelly, barbecue sauce, mustard, ketchup, olives, hard and processed cheese, and bread.

Residents who lost food as result of the storm and power outage, should check their homeowner or renters insurance policies. Many will cover lost food as a result of power outages.  For food safety tips following a power outage visit: