Hurricane Season

9/22- Ida Update

Based on the amount of residential damage reported by municipalities, the costs and damage thresholds were met for the State as well as Fairfield County (and other counties). This means that the State of CT- Division of Emergency Management Homeland Security (DEMHS) has the information needed to advance to the next step and request a Joint Damage Assessment with FEMA to verify the damage reports.

In normal times, this is done through site visits but due to COVID, the Joint PDA is being done virtually. I don’t know what towns will be involved in providing additional information or photos, but thanks to many of you, I already have a lot of photos and information and I can always reach out if needed. The joint PDA acts as a ‘check and balance’ to confirm numbers and information before a declaration is made.

Once the Joint Disaster assessment is completed, a decision will be made by FEMA regarding a declaration and what types of funding are available. There are a few options:

  • Presidential declaration of a major disaster- this opens all the doors (all categories of public assistance, all programs for residential assistance, small business administration, etc)
  • Presidential declaration of an emergency- this opens some doors (2 categories of public assistance, limited residential assistance)
  • Denial – this keeps all doors closed

For more information on how to ensure your family is disaster ready, go to Residents can also download the CTPrepares App  or the American Red Cross App (Emergency). Both app provides weather and safety information and alerts in emergency situations and have a variety of tools and resources. 


For updates and information about current hurricane and tropical storm advisories, visit: National Hurricane Center or National Weather service- Upton NY

City of Norwalk- Customer Service203-854-3200
City of Norwalk- Community Services Dept- resource center203-854-7999- translation services available
United Way/Infoline- for housing, health, mental health providers,  financial assistance or information. 2-1-1
For public safety or life-threatening emergencies9-1-1
To report a power outage: Don’t assume your provider knows about your outage or that someone else has reported it.Eversource at 800-286-2000,(can also provide updates by text)
SNEW at 203-866-3366
Third Taxing District at 203- 663-6875
Volunteer after a disaster:Norwalk Health Dept- ERT
Are you in a flood zone? Know your Zone
Storm surge map- NOAA/NHC Storm surge visualization

Gas stations with Generators:

 Flood Safety for you and your family: Brochure

Turn Around- Don't Drown: Brochure

DEEP: Coastal Property Owners guide     

            Coastal property owners- tri fold brochure

Links to help you prepare for hurricanes and tropical storms: Hurricanes Power outages

 FLASH- Hurricane Strong 

State of CT- Insurance Dept:  Flood Insurance Information

Hurricanes and Tropical storms can be frightening for children, but there are some great resources to help be better prepared for emergencies. The sites below have materials for kids as well as parents/caregivers and educators. 

Ready Kids

Hurricane strong for Kids

Sesame Street- Emergency Preparedness 


For information on delays or cancellation of transportation services due to inclement weather, please visit: 

Norwalk TransitNorwalk Transit- Wheels2U
CT Transit- bus

MTA- Metro North and Amtrak

After the Storm: NeighborCheck10

After the storm, there are often alot of questions about next steps and how to begin the recovery process. In some cases, the damage statewide may be significant enough to make the case for Federal assistance. If that's the case, the City would do damage assessments and request information from residents. If the STATE qualifies for FEMA or SBA funding, then additional information will be provided. 

We understand many residents and businesses want to start the repair process as soon as possible. However, some repairs may require a permit. To save headaches later, please visit the City's Planning and Zoning page before beginning any work. 

City of Norwalk- Planning and Zoning

Flood Clean up tips: 

  • Wear heavy work gloves, protective clothing and boots during clean up and use appropriate face coverings or masks if cleaning mold or other debris. 
  • People with asthma and other lung conditions and/or immune suppression should not enter buildings with indoor water leaks or mold growth that can be seen or smelled. Children should not take part in disaster cleanup work.
  • Be aware that snakes and other animals may be in your house.
  • Be aware of the risk of electrocution. Do not touch electrical equipment if it is wet or if you are standing in water. Turn off the electricity to prevent electric shock if it is safe to do so.
  • Avoid wading in floodwater, which can be contaminated and contain dangerous debris. Underground or downed power lines can also electrically charge the water.
  • Use a generator or other gasoline-powered machinery ONLY outdoors and away from windows.

After the Flood safety tips: Flood Safety | Flood Preparedness | American Red Cross

Illustration of a gloved hand cleaning up personal belongings from flood waters in their home.

Food Safety: When in Doubt, Throw it Out!

If you lost power in your home, use these guidelines to tell if your food is safe to eat. 

  • The refrigerator will keep food safely cold for about 4 hours, as long as the door was kept closed. If your freezer was fully packed, it will keep food safely cold for 2 days. If your freezer was only half full, it will keep food safe for 1 day. 
  • Throw out any raw or cooked meat, poultry, seafood, milk and dairy products, cooked vegetables, eggs, cooked pasta and pasta salads that were kept above 40 degrees F for 2 hours or more. 
  • You can keep some foods at room temperature for a few days: butter, margarine, dried fruits, salad dressings, peanut butter, jelly, barbecue sauce, mustard, ketchup, olives, hard and processed cheese, and bread.

Residents who lost food as result of the storm and power outage, should check their homeowner or renters insurance policies. Many will cover lost food as a result of power outages.  For food safety tips following a power outage visit: