For more information on how to ensure your family is disaster ready, go to www.ready.gov. Residents can also download the CTPrepares App or the American Red Cross App (Emergency). Both app provides weather and safety information and alerts in emergency situations and have a variety of tools and resources.
For updates and information about current hurricane and tropical storm advisories, visit: National Hurricane Center or National Weather service- Upton NY
|City of Norwalk- Customer Service||203-854-3200|
|City of Norwalk- Community Services Dept- resource center||203-854-7999- translation services available|
|United Way/Infoline- for housing, health, mental health providers, financial assistance or information.||2-1-1|
|For public safety or life-threatening emergencies||9-1-1|
|To report a power outage: Don’t assume your provider knows about your outage or that someone else has reported it.||Eversource at 800-286-2000,(can also provide updates by text)|
SNEW at 203-866-3366
Third Taxing District at 203- 663-6875
|Volunteer after a disaster:||Norwalk Health Dept- ERT|
|Are you in a flood zone?||Know your Zone|
|Storm surge map- NOAA/NHC||Storm surge visualization|
#Hurricane Strong- Preparedness Checklists: Checklists
Gas stations with Generators: https://data.ct.gov/Public-Safety/Gas-Stations-with-Emergency-Generators/iksq-gc7z/data
Flood Safety for you and your family: Brochure
Turn Around- Don't Drown: Brochure
Sea Lake Overland Surge from Hurricanes (SLOSH) Map: SLOSH Norwalk
Homeowners Insurance Guide for Natural Disasters: FLASH Insurance Guide- Eng and Sp
Buyers Guide to Resilient Homes: FLASH Buyers Guide
Links to help you prepare for hurricanes and tropical storms:
State of CT- Insurance Dept: Flood Insurance Information
Hurricanes and Tropical storms can be frightening for children, but there are some great resources to help be better prepared for emergencies. The sites below have materials for kids as well as parents/caregivers and educators.
For information on delays or cancellation of transportation services due to inclement weather, please visit:
|Norwalk Transit||Norwalk Transit- Wheels2U|
|CT Transit- bus|
After the Storm:
After the storm, there are often alot of questions about next steps and how to begin the recovery process. In some cases, the damage statewide may be significant enough to make the case for Federal assistance. If that's the case, the City would do damage assessments and request information from residents. If the STATE qualifies for FEMA or SBA funding, then additional information will be provided.
We understand many residents and businesses want to start the repair process as soon as possible. However, some repairs may require a permit. To save headaches later, please visit the City's Planning and Zoning page before beginning any work.
Flood Clean up tips:
- Wear heavy work gloves, protective clothing and boots during clean up and use appropriate face coverings or masks if cleaning mold or other debris.
- People with asthma and other lung conditions and/or immune suppression should not enter buildings with indoor water leaks or mold growth that can be seen or smelled. Children should not take part in disaster cleanup work.
- Be aware that snakes and other animals may be in your house.
- Be aware of the risk of electrocution. Do not touch electrical equipment if it is wet or if you are standing in water. Turn off the electricity to prevent electric shock if it is safe to do so.
- Avoid wading in floodwater, which can be contaminated and contain dangerous debris. Underground or downed power lines can also electrically charge the water.
- Use a generator or other gasoline-powered machinery ONLY outdoors and away from windows.
After the Flood safety tips: Flood Safety | Flood Preparedness | American Red Cross
Food Safety: When in Doubt, Throw it Out!
If you lost power in your home, use these guidelines to tell if your food is safe to eat.
- The refrigerator will keep food safely cold for about 4 hours, as long as the door was kept closed. If your freezer was fully packed, it will keep food safely cold for 2 days. If your freezer was only half full, it will keep food safe for 1 day.
- Throw out any raw or cooked meat, poultry, seafood, milk and dairy products, cooked vegetables, eggs, cooked pasta and pasta salads that were kept above 40 degrees F for 2 hours or more.
- You can keep some foods at room temperature for a few days: butter, margarine, dried fruits, salad dressings, peanut butter, jelly, barbecue sauce, mustard, ketchup, olives, hard and processed cheese, and bread.
Residents who lost food as result of the storm and power outage, should check their homeowner or renters insurance policies. Many will cover lost food as a result of power outages. For food safety tips following a power outage visit: https://www.cdc.gov/foodsafety/food-safety-during-a-power-outage.html