Tax Collector

Norwalk City Hall is CLOSED Monday May 30 in observance of Memorial Day. Our office will re open Tuesday, May 31, at 8:30 am. Tax Collector’s Window Hours: Monday through Friday, 8:30 am to 4 pm We do not close for lunch. Please enter City Hall through the main entrance. You will be greeted at the security desk, and directed to Room 105, on the first floor.

You can reach the tax collector's office staff by email, or by phone at (203) 854 7731.

Office hours for telephone and email inquiries, and all other business: Monday through Friday, 8:30 am - 4:30 pm.  Mailing address: Tax Collector, 125 East Avenue  Room 105, Norwalk,  CT  06851.

The last day to pay current taxes was Tuesday, February 1, 2022.  Past due notices were mailed in February.   Payments needed to have been RECEIVED in our office by Tuesday, March 15, 2022 to avoid placement of a lien.  Liens were filed on March 16, and payments received after March 15 now owe an additional $24 fee to release the lien.  

Interest for the month of May 2022 is 16.5% on the first installment, representing 1.5% per month from the due date of July 1, 2021 (11 months).  Interest is not per diem, but instead is charged by the month.  Tax bills for the second installment were due January 1, 2022.  Taxpayers had until Tuesday, February 1, 2022 to pay without interest. Interest for the month of May on second installment payments is 7.5%, representing five months (January through May).     

 You may pay online - over the phone - or by mail at any time, 24 hours a day, seven days a week.  Details are below.

If you are staying close to home due to COVID-19 concerns, there are still options for making your tax payment right from home.  You may pay by mail, or on line or over the telephone using a debit, credit or ATM card, or (recommended) by using  an "E check" (ACH payment).  Make your check payable to "City of Norwalk Tax Collector" and mail to: Tax Collector, City of Norwalk   125 East Avenue  Norwalk  CT  06851.

You may pay online at:    https://www.invoicecloud.com/cityofnorwalkct

If you need to look up your tax payment history for income tax purposes, we maintain five years of payment history on line on the website, above.

    You may  call 1-203-318-9523  to pay by phone.   Your "year" for current bills is "2020" (grand list of 2020) and you will need your six digit LIST NUMBER found on your statement.   You may use a debit, credit, or ATM card to pay on line, or over the phone.  You may also pay online using an electronic check  ("E check" / ACH payment).  The non refundable fee for using an E Check is only $1.25.   The non refundable fee for using a credit card is an additional 2.75%, paid to the service provider, Invoice Cloud.  These services are available at any time, 24/7.   Our website updates paid property tax information daily.

  Interest on late payments is charged at the rate of 18% per annum, 1.5% per month from the due date.  The minimum interest charge is $2 on each bill.   A portion of a month is considered the equivalent of a full month.  This is per state law, and there are no exceptions.  
 
Payments postmarked on or before February 1, 2022 are considered on time.  Payments received February 2 or later with NO POSTMARK are LATE, and subject to interest. 

Tax Collector's Office
 
  We accept check, money order, and credit, debit and ATM card payments. If payment is being made in our office, we accept cash.  Transactions are processed, and receipts provided immediately.  There is no 'drop box'  and we do not accept "drop off" payments. 

   The service of paying your property tax bill in person at one of 10 local bank branches was offered through February 1 ONLY at no additional cost to you.  You do not have to be a customer of the bank to pay there!   Walk in, or drive up.  Any bank-imposed COVID 19 restrictions may apply.  We expect to be able to offer this service
again in June of 2022.

  Please note that other city offices may operate on schedules that are different from ours.  Please call ahead, or visit their home pages for details.  The Customer Service Division has a window open to the public in the City Hall Lobby, immediately to the right as you enter the front doors.  The Recreation and Parks Division has a "walk up" window open along the sidewalk at the front of the City Hall building - you do not have to  come into the building to access it. 

    

    On May 3, 2021, the Board of Estimate and Taxation set the mill rates for the fiscal year beginning July 1, 2021.   These rates generate taxes based  on the Grand List (assessment date) of October 1, 2020.   The grand list reflects the 2018 citywide property revaluation. 

    Tax rates for the taxes coming due in July 2022 will be set on May 2, 2022 and will reflect the Grand List of October 1, 2021.  Bills for those taxes will be issued in June, 2022.  
              For more information on the operating budget, please go to the Management & Budgets home page:    https://www.norwalkct.org/941/Budgets
 


 
 

   In case of inclement weather, please check the city website, or call ahead.  If City Hall is open, our office is expected to be open, but in extreme weather, please call ahead to be sure. 
 
   Location: Room 105, on the first floor (ground level) of Norwalk City Hall.   

   Mailing address: Tax Collector, 125 East Avenue  Room 105, Norwalk,  CT  06851

   Tel: (203) 854 - 7731   Facsimile:  (203) 854 - 7770

 Responsibilities: The tax collector's office is responsible for the billing and collection of property taxes and other charges that comprise approximately 90% of the city's operating revenue. The office operates under the authority of the Connecticut General Statutes
 
 Taxes and charges collected include:
  • Real estate taxes
  • Motor vehicle taxes
  • Business personal property taxes
  • Sewer use fees
  • Sewer assessment fees, IPP fees, and other city charges 
Tax Collector's Office Staff:
  • Lisa Biagiarelli, CCMC, Esq., Tax Collector
  • Al C. Palumbo, Jr., CCMC, Assistant Tax Collector
  • Cynthia D. Haith, CCMC, Delinquent Tax Collector
  • Jeanette Lopez, CCMC, Supervisor of Data Records  (* Jeanette habla espanol)  Escrow account maintenance; adjusted bills / certificates of correction; refunds
  • Hollie Rapp, CCMC, Senior Cashier  Transmittals, deposits, on line, IVR & ACH payment posting, cashiering
  • Cathy Petrini, CCMC,  Tax Administrative Aide      Accounts receivable; refunds; bank branch collection processing & reconciliations
  • Charise Bronson Haith,  Tax Administrative Aide   Cashiering; payroll garnishment; customer service; DMV issues; lien releases; recordkeeping
  • Vacancy - Cashier / Clerk Cashiering; customer service; posting and recordkeeping 

Other information: