Tax Collector



Tax Collector’s Office Window Hours: Monday through Friday, 8:30 am to 4 pm.  We do not close for lunch.  
 
City Hall will be closed Monday, December 26 for Christmas, and Monday January 2 for New Year's.  Our office will reopen at 8:30 am Tuesday morning, December 29, and Tuesday morning, January 3.  

 Tax bills for the first installment are now charged 9% interest for the month of December 2022.

Bills for the second installment (payable without interest by February 1, 2023) will be mailed mid December 2022. Please check back here for updates. Bills are also available online (E Tax Bill Lookup, upper left corner of this page, in the dark blue column)
 
 Please enter City Hall through the main entrance. You will be greeted at the security desk, and directed to Room 105, on the first floor. 

You can reach the tax collector's office staff by email, or by phone at (203) 854 7731. If we do npick up the phone, please leave a message, and we will call you back as soon as we can. 
 
 Do you have questions about why your motor vehicle value increased?  Click the links 
  below (or in the Quick Links section on your right )  for articles about why motor vehicle
  values have gone up. 
 
https://www.norwalkct.org/DocumentCenter/View/27399/Motor-vehicle-values-Hartford-Courant-article-2022
 
https://www.norwalkct.org/DocumentCenter/View/27397/CAAO-compilation-Motor-vehicle-value-articles-Late-2021    ** This information was shared by the Connecticut Association of Assessing 
  Officers  (CAAO).  Further questions should be directed to the Norwalk Assessor's Office.  
 
 Mailing address: Tax Collector, 125 East Avenue  Room 105, Norwalk, CT  06851.

The last day to pay second installment taxes is  Wednesday, February 1, 2023.  Tax bills will be mailed to Norwalk taxpayers in mid December 2022.  They are "due" January 1, 2023, but payable without interest on or before February 1, 2023.  They can be paid now (prior to receiving a bill in the mail).  

  Interest for the month of December 2022 on first installment bills (due July 1, 2022, payable by August 1, 2022) is charged at the rate of 9%.  Interest is not per diem, but charged by the month.  Payments made in December are subject to 6 months interest, at the statutory rate of 1.5% per month, going back to the July 1, 2022 due date. 

 You may pay online - over the phone - or by mail at any time, 24 hours a day, seven days a week.  Details are below. 

 If you are staying close to home due to COVID-19 concerns, there are still options for making your tax payment right from home.  You may pay by mail, or online or over the telephone using a debit, credit or ATM card, or (recommended) by using  an "E check" (ACH payment).  Make your check payable to "City of Norwalk Tax Collector" and mail to: Tax Collector, City of Norwalk   125 East Avenue  Norwalk  CT  06851.

You may pay online at:    https://www.invoicecloud.com/cityofnorwalkct
 
If you need to look up your tax payment history for income tax purposes, we maintain five years of payment history on line on the website, above.

    You may  call 1-203-318-9523  to pay by phone.   Your "year" for current bills is "2021" (grand list of 2021) and you will need your six digit LIST NUMBER found on your statement.   You may use a debit, credit, or ATM card to pay on line, or over the phone.  You may also pay online using an electronic check  ("E check" / ACH payment).  The non refundable fee for using an E Check is only $1.25.   The non refundable fee for using a credit card is an additional 2.75%, paid to the service provider, Invoice Cloud.  These services are available at any time, 24/7.   Our website updates paid property tax information daily.

  Interest on late payments is charged at the rate of 18% per annum, 1.5% per month from the due date.  The minimum interest charge is $2 on each bill.   A portion of a month is considered the equivalent of a full month.  This is per state law, and there are no exceptions.   
  
Payments postmarked on or before February 1, 2023 are considered on time.  Payments received February 2 or later with NO POSTMARK are LATE, and subject to interest.  
    
  
Tax Collector's Office
   
  We accept check, money order, and credit, debit and ATM card payments. If payment is being made in our office, we accept cash.  Transactions are processed, and receipts provided immediately.  There is no 'drop box' and we do not accept "drop off" payments.  

   The service of paying your property tax bill in person at one of 10 local bank branches will be offered again this collection cycle, at no additional cost to you. You do not have to be a customer of the bank to pay there! Walk in, or drive up. Any bank-imposed COVID 19 restrictions may apply. You need to bring your newly mailed DECEMBER 2022 tax bill with you to use this service for your second installment payment. Check here for updates. 
 
    
      



 
 
   Please note that other city offices may operate on schedules that are different from ours.  Please call ahead, or visit their home pages for details.  The Customer Service Division has an information station open to the public in the City Hall Lobby, immediately to the right as you enter the front doors.  
  

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  • On May 2, 2022, the Board of Estimate and Taxation set the mill rates for the fiscal year beginning July 1, 2022.  These rates generate taxes based on the Grand List (assessment date) of October 1, 2021.  This grand list (still) reflects values from the 2018 citywide property revaluation.  You can view those mill rates here:
     
    https://www.norwalkct.org/DocumentCenter/View/27278/2021_mill_rate_summary
               For more information on the operating budget, please go to the Management & Budgets home page:    https://www.norwalkct.org/941/Budgets

            Property Taxes Q & A Pamphlet 



 		 

   In case of inclement weather, please check the city website, or call ahead.  If City Hall is open, our office is expected to be open, but in extreme weather, please call ahead to be sure. 
 

   Location: Room 105, on the first floor (ground level) of Norwalk City Hall.   


   Mailing address: Tax Collector, 125 East Avenue  Room 105, Norwalk,  CT  06851


   Tel: (203) 854 - 7731   Facsimile:  (203) 854 - 7770


 Responsibilities: The tax collector's office is responsible for the billing and collection of property taxes and other charges that comprise approximately 90% of the city's operating revenue. The office operates under the authority of the Connecticut General Statutes. 

 

 Taxes and charges collected include:

  • Real estate taxes
  • Motor vehicle taxes
  • Business personal property taxes
  • Sewer use fees
  • Sewer assessment fees, IPP fees, and other city charges 
Tax Collector's Office Staff:

  • Lisa Biagiarelli, CCMC, Esq., Tax Collector
  • Al C. Palumbo, Jr., CCMC, Assistant Tax Collector
  • Cynthia D. Haith, CCMC, Delinquent Tax Collector
  • Jeanette Lopez, CCMC, Supervisor of Data Records  (* Jeanette habla espanol)  Escrow account maintenance; adjusted bills / certificates of correction; refunds; IVR and ACH payment posting
  • Cathy Petrini, CCMC -  Senior Cashier  Transmittals, deposits; IVR & ACH payment posting;  refunds; cashiering
  • Charise Bronson Haith   Tax Administrative Aide   Cashiering; payroll garnishment; customer service; DMV issues; lien releases; recordkeeping
  • Vacancy - Tax Administrative Aide   Cashiering; accounts receivable; refunds; bank branch collection processing & reconciliations; customer service; DMV issues; recordkeeping 
  • Vacancy - Cashier / Clerk  Cashiering; customer service; posting and recordkeeping 
Other information: