Pay in Person

Tax Collector's Office


When paying in person, please bring your bill or statement with you to the Tax Collector's Office:
City Hall
125 East Ave. Room 105 (first floor)
Norwalk, CT 06851
 
 

Please note that Norwalk City Hall is closed to the public until further notice.

  We are unable to provide  in-person service due to social distancing directives. 

 

  For now, we will be able to process tax payments BY MAIL, ON LINE, or OVER THE

 TELEPHONE ONLY.  


  Our office will have limited staff available to answer the telephone and respond to email inquiries Tuesday, Wednesday & Thursday from 10 am - 3 pm ONLY.  We will not be staffed Mondays or Fridays.  This situation is evolving so this schedule and information may change.



  You may pay your taxes on line at www.norwalkct.org\taxcollector   or  call 1-866-974-8090  to pay by phone.  Our city website
 will post updated property tax information daily.  If you need to look up your payment history for income tax purposes, the
 city website maintains five years of payment history on line.  Visit www.norwalkct.org\taxcollector .

  City Hall will be closed Friday, April 10 for Good Friday, and will re open Monday, April 13, 2020.

  If you need directions to Norwalk City Hall, please click here:


   In cases of inclement weather, please call ahead. If City Hall is open, we are expected to be open, but in extreme weather, please call ahead
  to be sure.   
  
   Paying at Banks during the collection period: Taxpayers may pay their property tax bills at participating Norwalk bank branch offices.  You do not have to be a customer of the bank in order to pay there, and there is no charge for this service.   View more information and a list of participating banks.   This option provides convenience and  flexibility.  Taxpayers who wish to have an in-person transaction may do so without the challenge of having to park at City Hall.   Please bring your most current tax statement with you to the bank branch. This service will again be available when the new tax bills are issued in June, 2020.  

  Please do not attempt to pay your Norwalk property taxes at out of town banks.  

Due Dates & Delinquent Notices


Tax bills for the first installment were due July 1, 2019, payable by Thursday, August 1, 2019. The second installment was due January 1, 2020, payable by Monday, February 3, 2020 (because February 1 fell on a Saturday).  Tax rates for these taxes were set on May 6, 2019.  Taxes were based upon assessments as of October 1, 2018 (the grand list date).  
 
 Tax bills for the grand list of October 1, 2019 (grand list date) will not be due until July 1, 2020, and January 1, 2021.  Tax rates for those taxes will be set on May 4, 2020.  More information about the budget process leading up to the billing of those property taxes can be found elsewhere on this website (Office of Management and Budgets).  Information about appealing those taxes may be found on the Tax Assessor's page on this website. 
  
Delinquent notices and demands for payment of past due taxes are mailed in September (first installment) and in February (second installment).  Lien continuing certificates are filed in mid March.
 
Please note: The term "demand" is prescribed by state statute,  and is not meant to imply rudeness toward the taxpayer.

View the e-tax bill look-up of property tax records.