What do I need from the tax collector's office in order to register my car?

PLEASE NOTE:  In response to COVID-19, the Connecticut  Department of Motor Vehicles is suspending in-person visits at all of their branches.  

Certain deadlines are being extended, and customers are encouraged to conduct transactions online.  Motor vehicle registrations must be renewed by mail or online.

If motor vehicle taxes are unpaid, you will be unable to renew vehicle, snowmobile, or vessel registrations with the Connecticut Department of Motor Vehicles (DMV), per Connecticut General Statute 14-33.   Past due motor vehicle taxes must be paid in full by cash, cashiers’ check, money order, MasterCard, VISA, debit card, or ATM card in order to receive DMV clearance. You also must pay a fee of $5 per vehicle, per year in order to be cleared to register at the DMV. 

If you pay with an ‘E Check’, you must provide proof your check has cleared your bank before receiving clearance. All DMV clearances are now processed electronically, online, overnight. 

City Hall closed to the public, but the  Tax Collector’s Office has a "walk up"  payment station / window open Monday through Friday from 9 am - 4:30 pm.   It is located to the left of the main entrance to City Hall, along the sidewalk.  If you pay your back taxes in person today, your clearance will be processed overnight, and you would  be clear to register at DMV the following business day.   

If you need a clearance today: please note that due to our limited staffing and our current collection work, this might not be possible.  However:  1.) If we are able to assist you, we can tell you what you owe;  2.) you can pay at our window, go on line, or call our payment line and make your payment;   3.) then, you can call us back, we can verify your payment, and;  4.) if we are able to access the DMV system, we can clear you.    We will charge you an additional fee of $20, payable to the City of Norwalk,  for "Express" DMV clearance.   This fee is added if and only if you request immediate clearance, and we are able to provide it to you.  This service may not always be available depending on our staffing, and the DMV system may not always be accessible.  The best way to avoid problems and issues with DMV is to pay your motor vehicle taxes on time, when they are due.

If you can wait a few days:  You can pay your motor vehicle taxes online or by telephone, and you will be cleared within two or three business days.  You must allow at least two business days for the steps that need to be taken to process your payment (first) and submit clearance to DMV (second). 

All outstanding vehicle taxes in your name, including taxes not yet delinquent, must be paid in full for a release to be issued.   

Due to our limited staffing, we may not be able to process your payment until the following day.   

If you have questions, please call us between 9 am - 4:30 pm Monday through Friday.  Please note that we are working in shifts due to COVID 19 directives and restrictions and messages may not be returned for several days.  

The state of Connecticut Department of Motor Vehicles encourages taxpayers to try to do transactions on line.  Access the Department of Motor Vehicles on line from the link on the tax collector’s home page.  You can check compliance status (property taxes, insurance, emissions, etc.), renew or cancel license plates, change information DMV has on file for you or your vehicles, and more.

If you have questions about what you owe, please contact the tax collector’s office at (203) 854-7731 or by fax at (203) 854-7770. You may also access your property tax records on line by clicking the E Tax Bill link.    During the COVID-19 shut downs, our website is being updated daily instead of weekly.  

View additional methods for paying your taxes.

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1. What do I need from the tax collector's office in order to register my car?
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